Free Samples and First-Purchase Campaigns

Limit free samples and first-time offers to one per customer with Limit Once on Shopify.

Free sample and first-purchase campaigns drive new customer acquisition. But without enforcement, the same customers — or resellers — can claim offers repeatedly, exhausting your promotional budget.

The challenge

  • Repeat sample orders from the same buyer
  • Promotional products purchased multiple times
  • Campaign budgets consumed before reaching new audiences
  • Skewed data on true new customer acquisition

How Limit Once helps

Set your sample or promotional product to one purchase per customer. Limit Once blocks repeat orders at checkout with a clear message.

Works for $0 samples, discounted first-purchase offers, and any promotional SKU.

Recommended setup

  1. Create your sample or promotional product
  2. Apply one-per-customer limit in Limit Once
  3. State the policy clearly on the product page
  4. Track sample-to-purchase conversion rates

Result

Promotional budget reaches more unique customers. Campaign integrity is maintained without manual order review.